Why cherry picking agile practices before experiencing them is a mistake


Several years ago I worked with a management team that wanted to implement Scrum in their organization. At the time I was a trainer and coach for scrum teams.  The plan was to implement Scrum for the software, electronics, and mechatronics engineering teams. Because of leading by example I started with the management team.  It … Continue reading Why cherry picking agile practices before experiencing them is a mistake

Do you wonder why people resist change and what you can do about it?


Once every few weeks I go to one of my favorite restaurants with a friend to philosophize about life and work (and to eat and drink of course). He is currently in the middle of (yet) another 'agile transformation.' Last time he told me how his coworkers get stuck in translating the current way of … Continue reading Do you wonder why people resist change and what you can do about it?

How to contribute to a safe work culture


In this video, Joshua Kerievsky talks about how he stress tested organisational safety. According to the management of this organisation, their culture was safe. Joshua's test was to red flag something that was ok. The managers came raining down on the team. That's not a sign of a culture of safety. Joshua's story is not … Continue reading How to contribute to a safe work culture

Why you are not a partner to your customer


At least once every month I hear a business person saying ‘We want to be seen as partners by our customers’. This seems an oxymoron to me. Here is why. The relationships between partners vs. customers are different. Here are some definitions from a dictionary I want to express the differences. Customer - a person … Continue reading Why you are not a partner to your customer